This Privacy Notice describes how Orange Coast Psychiatry (“our,” “we,” “us”) collects, uses, and shares personal information through its services, including its website at orangecoastpsychiatry.com (the “Site”) and its practice management systems (the “Platform”). Together, the Site and the Platform are referred to as the “Services.” Our Services are used to provide mental health care, wellness services, and psychiatric treatments to our clients (collectively referred to as “Patients”). This Notice applies to personal information provided, transmitted, or submitted through our Services and describes the choices you have with respect to your personal data. This Privacy Notice does not apply to third-party entities; you should contact those parties directly to learn how they may use your information. This Privacy Notice also does not apply to information that cannot be identified to any individual, household, or device.
In connection with the provision of our Services, we may collect information that is considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA). Your healthcare provider’s collection, use, disclosure, and transfer of such information is governed by applicable privacy laws and this Privacy Notice. Please direct any requests or questions regarding your PHI to your healthcare provider.
To provide our Services, we collect data that may personally identify you. This may include information about your mental health history, treatment plans, medications, and contact details. We also collect information about the devices and technology you use to access our Services.
We collect this information from the following sources:
If you use our Site to request appointments, submit forms, or access telehealth services, we may collect your name, contact information, medical history, and payment details. We may also collect additional personal information relevant to your care, such as insurance information and emergency contact details.
When you use our Site or Platform, we may collect information through automatic data collection technologies, such as cookies and web beacons. This information includes your IP address, browser type, device type, pages visited, and time spent on our Site. This data helps us personalize your experience, improve our Services, and detect potential security threats.
We may receive information from insurance companies, referring providers, and other healthcare entities to support your treatment and billing processes. This information is used in compliance with HIPAA and other applicable privacy laws.
We may use your personal information for the following purposes:
We implement technical, administrative, and physical safeguards to protect your personal information and PHI. Despite these efforts, no system can be completely secure, and we cannot guarantee the absolute security of your information. We encourage you to use secure methods when communicating sensitive information with us.
We may share your personal information with third parties under the following circumstances:
You have certain rights regarding your personal information, including:
If you would like to exercise these rights, please contact us using the details provided below.
We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. The Effective Date at the top of this notice indicates when it was last updated. We encourage you to review this Privacy Notice periodically to stay informed about how we protect your privacy.
If you have any questions about this Privacy Notice or our privacy practices, please contact us at: